Terms of service

Terms of Service
Last Updated: November 3, 2026
Overview
This website is operated by 1plus1 Co., Ltd. under the store name Things You Can Make.
Throughout this website, the terms “we,” “us,” and “our” refer to 1plus1 Co., Ltd.
Our store offers digital DIY tutorials and physical craft materials, tools, and accessories.
By accessing our website, using our services, submitting quotation requests, creating an account where available, or purchasing products from us, you agree to these Terms of Service and any additional policies referenced on our website, to the extent permitted by applicable law.
Please review these Terms before using our website or making a purchase.
1. Use of Our Website
You may use this website and our services only for lawful purposes.
You must not misuse the website, attempt unauthorized access to its systems, interfere with its security or normal operation, or use our services in violation of applicable laws or regulations.
You agree to provide accurate information when submitting quotation requests, placing orders, or contacting us.
2. Products and Services
Things You Can Make offers two main categories of products.
Digital Products
Downloadable PDF tutorials, patterns, guides, instructional videos, and other digital learning content related to handmade crafts and creative projects.
Digital-only purchases do not include physical shipping.
Physical Products
DIY cords, beads, jewelry-making materials, tools, accessories, and other craft supplies.
Some physical products are offered through a quotation system rather than immediate checkout.
Product descriptions, specifications, prices, and available options are displayed on the relevant product pages.
We may update, modify, replace, or discontinue products and services when reasonably necessary, subject to applicable law and existing customer rights.
3. Digital Product Delivery
Digital products are delivered electronically and do not require physical shipping.
After successful payment, purchased digital content may be made available through a download link, order confirmation page, order status page, email, or another delivery method described on our website.
Customers are responsible for providing an accurate and accessible email address.
If you experience difficulty accessing or downloading purchased content, please contact us for assistance.
4. Digital Product Information
We make reasonable efforts to provide accurate descriptions of our digital tutorials, including project details, techniques, materials, skill levels, formats, and other relevant information.
Our tutorials may show or refer to cords, beads, natural stones, tools, supplies, and finished pieces for instructional purposes.
Unless explicitly stated otherwise on the product page, physical materials, tools, accessories, and finished products are not included with digital purchases.
Customers should carefully review product descriptions before purchasing.
5. Materials Used in Tutorials
Our tutorials may provide information about cord types, sizes, beads, natural stones, tools, quantities, measurements, and other material specifications.
Where appropriate, we may suggest alternative materials or possible substitutions.
Material availability, appearance, dimensions, and suitability may vary depending on the manufacturer, supplier, and individual project.
Customers are responsible for obtaining the necessary materials and tools unless otherwise stated.
6. Physical Products and Material Information
Our physical products may include nylon cords, waxed cords, beads, natural stones, jewelry-making supplies, and DIY tools.
We make reasonable efforts to describe product materials, specifications, dimensions, colors, and quantities accurately.
However, minor variations may occur due to manufacturing tolerances, material characteristics, and differences in screen displays or lighting.
Product measurements and quantities described as approximate should be understood as approximate values.
Any product supplied must remain consistent with its description and applicable legal requirements.
If a product is materially different from its description or is defective, customers may contact us for assistance and any remedies available under applicable law.
7. Quotation Requests
Some physical products are available through our quotation service.
Customers may select products, colors, quantities, and other available options and add them to a quotation cart.
Multiple products from different product pages may be included in one quotation request.
Submitting a quotation request does not constitute a confirmed order or create a payment obligation.
We will review the requested items and provide a quotation based on factors such as:
  • Product availability.
  • Selected colors and specifications.
  • Requested quantities.
  • Applicable quantity discounts.
  • Shipping destination.
  • Estimated international shipping costs.
  • Other relevant order requirements.
Customers may contact us with questions before submitting a quotation request.
8. Quotations, Pricing, and Payment
Prices displayed on physical product pages are reference prices unless expressly stated otherwise.
Reference prices are not final quotations.
Final prices may vary depending on product combinations, quantities, discounts, shipping destinations, and other relevant factors.
We will provide a final quotation for the customer's review before payment.
Customers are free to accept or decline a quotation.
If the customer accepts the quotation, we will provide an appropriate payment link or payment instructions.
A purchase order is confirmed only after the customer accepts the final quotation and payment has been successfully processed.
Any applicable taxes, shipping charges, or other charges collected by us will be disclosed as required by applicable law before payment.
Additional import duties, customs charges, or destination-country taxes may apply as described in our Shipping Policy.
9. Physical Product Orders and Fulfillment
Physical products may be sourced, prepared, packed, and shipped after payment confirmation.
Many physical orders may be prepared and dispatched from China.
Order preparation and delivery times may vary depending on product availability, quantities, shipping destination, customs procedures, and selected delivery methods.
Estimated processing and delivery times will be communicated with the final quotation or order information where available.
Delivery estimates are not guarantees unless expressly agreed or required by applicable law.
We will make reasonable efforts to fulfill confirmed orders.
If an item becomes unavailable or an order cannot be fulfilled, we will contact the customer and provide an appropriate solution, including a refund where required.
10. International Shipping and Import Charges
We offer international shipping for eligible physical products and destinations.
Shipping costs depend on the destination, package weight, dimensions, and selected shipping method.
Shipping costs will be included in or clearly identified with the final quotation.
International shipments may be subject to customs inspections, import duties, taxes, and other charges imposed by destination-country authorities.
Unless otherwise stated in the final quotation or required by law, such import duties and charges are generally the customer's responsibility.
Customers are responsible for providing accurate shipping information and cooperating with reasonable customs or delivery requirements.
We are not responsible for delays caused solely by customs authorities or events outside our reasonable control, except where applicable law provides otherwise.
Further details are provided in our Shipping Policy.
11. Orders and Cancellations
We reserve the right to refuse, limit, or cancel orders where reasonably necessary and permitted by law, including cases involving suspected fraud, payment problems, product unavailability, technical errors, or violations of these Terms.
If we cancel a paid order that cannot be fulfilled, we will provide an appropriate refund in accordance with applicable law.
Customers may withdraw or decline quotation requests before payment without a cancellation fee.
For paid physical product orders, customers should contact us as soon as possible if they wish to request cancellation.
Cancellation requests will be handled according to the order status, our Return & Refund Policy, and applicable consumer protection laws.
12. Returns and Refunds
Returns, cancellations, exchanges, and refunds are governed by our Return & Refund Policy.
Digital Products
Due to the nature of digital content, cancellations and refunds may be restricted after successful delivery or access has been provided, subject to applicable consumer protection laws.
Physical Products
Where permitted by law, we do not offer voluntary change-of-mind returns or exchanges for physical materials.
However, damaged, defective, incorrect, or incomplete products will be handled appropriately.
Customers retain all mandatory statutory rights, including applicable withdrawal, return, refund, and other consumer protection rights.
Please review our Return & Refund Policy before purchasing.
13. Intellectual Property and Digital Product Licensing
Unless otherwise stated, original content available through Things You Can Make, including text, photographs, PDF tutorials, patterns, diagrams, illustrations, videos, logos, graphics, and other creative materials, is owned by or licensed to 1plus1 Co., Ltd.
Such content is protected by applicable copyright and intellectual property laws.
Purchasing a digital tutorial or other digital product does not transfer copyright ownership.
Unless expressly stated otherwise in writing, purchased digital products are licensed for the purchaser's personal use only.
Without our prior written permission, you may not:
  • Copy or reproduce purchased digital files for distribution.
  • Share purchased files with other people.
  • Redistribute or republish files or substantial portions of their content.
  • Resell original digital files or modified versions.
  • Upload purchased files to websites, social media, marketplaces, file-sharing services, or other platforms for distribution.
  • Claim our original tutorial content, photographs, diagrams, or designs as your own.
  • Incorporate purchased digital files into another digital product, course, tutorial, download, or resale package.
Any separate commercial-use permission, if available, will be expressly stated on the applicable product page or in separate written terms.
These restrictions do not limit uses permitted by mandatory applicable law.
14. Prohibited Activities
You must not:
  • Provide false or misleading information.
  • Use our website for unlawful or fraudulent purposes.
  • Violate applicable laws or regulations.
  • Infringe intellectual property rights.
  • Redistribute protected digital content without authorization.
  • Attempt unauthorized access to website systems or customer accounts.
  • Introduce viruses, malicious software, spam, or harmful code.
  • Interfere with website security or functionality.
  • Attempt to circumvent technical restrictions protecting digital content or website operations.
15. Third-Party Services and Links
Our website may use third-party services for:
  • E-commerce operations.
  • Payment processing.
  • Digital product delivery.
  • Quotation and quotation cart functions.
  • International shipping and order fulfillment.
  • Website analytics and marketing.
  • Videos, social media, and other related services.
Use of certain third-party services may also be subject to their applicable terms and privacy policies.
We are not responsible for independent third-party websites or services outside our control, except where required by applicable law.
16. Availability and Technical Issues
We make reasonable efforts to keep our website, quotation services, checkout, digital delivery systems, and other services available and functioning properly.
However, we cannot guarantee uninterrupted availability or operation without technical errors.
If a technical issue affects a purchase, quotation request, payment, or digital delivery, please contact us.
We will review the issue and provide appropriate assistance or remedies where required.
17. Disclaimer and Product Safety
Our tutorials and digital learning content are provided for educational, informational, and creative purposes.
Results may vary depending on materials, tools, techniques, measurements, and individual skill levels.
Customers should use appropriate care when working with cords, beads, cutting tools, adhesives, heat sources, and other equipment.
Small beads and craft accessories may present choking hazards and should be kept away from young children where appropriate.
Nothing in these Terms excludes or limits responsibilities, product safety obligations, or consumer rights that cannot legally be excluded or limited.
18. Privacy and Personal Information
Personal information collected through our website, quotation services, purchases, and customer communications is handled according to our Privacy Policy.
Please review our Privacy Policy for information about data collection, processing, sharing, international transfers, and privacy rights.
19. Changes to These Terms
We may update these Terms of Service to reflect changes in our products, quotation services, shipping arrangements, website operations, business practices, or applicable laws.
Updated Terms will be posted on our website, and the “Last Updated” date will be revised.
Changes will apply prospectively unless otherwise permitted by applicable law.
Changes will not retroactively remove rights arising from previously confirmed purchases.
Continued use of our website after updated Terms become effective may constitute acceptance of the revised Terms to the extent permitted by applicable law.
20. Governing Law and Consumer Rights
These Terms are generally governed by the laws of Japan, subject to applicable mandatory consumer protection laws and conflict-of-law rules.
Nothing in these Terms is intended to deprive consumers of mandatory rights or remedies available under the laws applicable to their purchases.
Any disputes will be handled in accordance with applicable law, including mandatory rules concerning consumer jurisdiction where relevant.
21. Contact Information
If you have questions about these Terms of Service, products, quotations, orders, or related services, please contact us.
Operating Company: 1plus1 Co., Ltd.
Store Name: Things You Can Make
Business Operator: Bian NingNing
Business Address:
4F, Diamond Building
2-11-10 Nakacho
Atsugi City, Kanagawa 243-0018
Japan
Email: bian1plus1@gmail.com
Phone / WhatsApp: +81 80-4378-2468
Live Chat: Available via the Chat button on our website.
Support Hours: Daily, 13:00–24:00 (JST).