Legal notice

Legal Notice
Last Updated: November 3, 2026
1. Business Information
Store Name: Things You Can Make
Operating Company: 1plus1 Co., Ltd.
Business Operator: Bian NingNing
Business Address:
4F, Diamond Building
2-11-10 Nakacho
Atsugi City, Kanagawa 243-0018
Japan
Phone Number: +81 80-4378-2468
Email Address: bian1plus1@gmail.com
2. Products and Services
Things You Can Make offers digital DIY tutorials and physical craft materials, tools, and accessories.
Digital Products
Our digital products include downloadable PDF tutorials, instructional videos, patterns, guides, and other digital learning content.
Digital products are delivered electronically and do not require physical shipping.
Physical Products
Our physical products may include DIY cords, beads, natural stones, jewelry-making supplies, tools, and accessories.
Some physical products are available through a quotation-based ordering system.
Product details, specifications, and available options are described on the relevant product pages.
3. Product Pricing
Prices for digital products are displayed on their respective product pages.
Prices displayed on physical material pages may be reference prices rather than final selling prices.
Final quotations for physical products may depend on:
  • Product type and specifications.
  • Selected colors and quantities.
  • Applicable quantity discounts.
  • Product availability.
  • Shipping destination and delivery costs.
Submitting a quotation request does not constitute a confirmed purchase or require payment.
Customers will be informed of the final quotation before accepting an offer and completing payment.
4. Additional Fees
Digital Products
Digital products do not require physical shipping and therefore do not incur shipping charges.
Applicable taxes may be calculated or included in the displayed price according to relevant tax laws.
Physical Products
International shipping charges will be included in or clearly identified with the final quotation before payment.
International shipments may also be subject to import duties, import VAT, customs clearance fees, or other charges imposed by destination-country authorities.
Unless otherwise stated in the final quotation or required by applicable law, such import-related charges are generally the customer's responsibility.
5. Payment Methods
Available payment methods are presented during the applicable payment process.
Depending on the customer's location, currency, device, and the payment services enabled by our store, available methods may include:
  • Credit cards.
  • Apple Pay.
  • Google Pay.
  • Shop Pay.
  • Other payment methods displayed during checkout or through an authorized payment link.
Actual payment availability depends on the payment options presented to the customer.
6. Payment Timing
Digital Products
Payment is processed when the customer completes checkout, subject to successful authorization and processing by the payment provider.
Digital content is made available after successful payment.
Physical Products
Customers may submit quotation requests without making payment.
After reviewing the requested items, we will provide a final quotation.
If the customer accepts the quotation, we will provide a payment link or appropriate payment instructions.
The purchase is confirmed after successful payment.
7. Digital Product Delivery
Digital products are delivered electronically after successful payment.
Depending on the delivery system, purchased content may be provided through download links, order confirmation pages, order status pages, email, or other methods described on the product page.
Unless explicitly stated otherwise, digital purchases do not include physical materials, tools, cords, beads, natural stones, printed copies, or finished handmade items.
For further information, please refer to our Shipping & Digital Delivery Policy.
8. Physical Product Shipping and Delivery
Physical products may be sourced, prepared, packed, and shipped after payment confirmation.
Many physical orders are prepared and shipped from China.
Available shipping methods and estimated delivery times depend on product availability, order quantities, destination, customs processing, and carrier services.
Estimated preparation and delivery times will be communicated with the final quotation or order information where available.
Shipping costs will be disclosed before payment.
For additional information, please refer to our Shipping & Digital Delivery Policy.
9. Returns, Cancellations, and Refunds
Returns, cancellations, exchanges, and refunds are handled according to our Return & Refund Policy and applicable consumer protection laws.
Digital Products
Due to the nature of digital content, cancellations and refunds may be restricted after successful delivery or access has been provided, subject to applicable law.
Physical Products
Customers may decline a quotation before payment without a cancellation fee.
For confirmed physical orders, cancellation and return requests are handled according to the order status, our Return & Refund Policy, and applicable law.
Damaged, defective, incorrect, or incomplete products will be handled appropriately.
Nothing in this notice limits mandatory consumer rights.
10. Intellectual Property
Original digital tutorials, PDF files, patterns, photographs, diagrams, videos, graphics, and other creative content provided by Things You Can Make are protected by applicable copyright and intellectual property laws.
Purchasing digital content does not transfer ownership of the copyright or other intellectual property rights.
Unless otherwise expressly stated, purchased digital content is licensed for personal use according to our Terms of Service.
11. Privacy and Personal Information
Personal information collected through purchases, quotation requests, customer communications, and website interactions is handled according to our Privacy Policy.
Please review our Privacy Policy for further information.
12. Governing Law
This Legal Notice and transactions conducted through our website are generally governed by the laws of Japan, subject to applicable mandatory consumer protection laws and conflict-of-law rules.
Nothing in this notice excludes or limits consumer rights that cannot legally be excluded or limited.
Disputes will be handled in accordance with applicable law.
13. Contact and Customer Support
For questions regarding digital products, physical materials, quotations, payments, shipping, orders, refunds, or store policies, please contact us.
Email: bian1plus1@gmail.com
Phone / WhatsApp: +81 80-4378-2468
Live Chat: Available through the Chat button on our website.
Support Hours: Daily, 13:00–24:00 (JST).
We usually respond within 1–2 business days.
Messages may also be answered outside regular support hours when possible.