Return Policy
1plus1Mugen Sho Official Shop
To ensure our customers can shop with peace of mind, we would like to inform you of our refund and return policy as follows.
● Regarding return shipping and handling fees
If the product is faulty or has been delivered incorrectly, we will cover all shipping and handling fees for the return. Please note that we do not accept returns for personal reasons (wrong size, different from what you expected, wrong order, etc.).
● About refunds
Once the returned item arrives at our store and we have inspected its condition, we will refund the amount to your designated bank account within 3 business days.
● Procedures for returning or requesting a refund
1. Please contact us by email or LINE within 3 days of receiving the product.
2. After contacting us, we will provide you with information on how to return the product and the account details for the refund.
3. Depending on the situation, we may ask you to provide a photo.